The details (including contact information) you submit in our enquiry form are kept confidential and only used to contact you for quotation purposes. Your personal details are not stored in any database or used for any further marketing purposes.
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Frequently Asked Questions
Why are there no prices displayed on your website?
Our touring program is bespoke and factors including the number of guests, destination and inclusions will affect the price. When you submit an enquiry we will tailor a quote to meet your specific touring needs. Feel free to let us know any budget requirements.
Can we add attractions or include places not listed in your tour descriptions?
Definitely! We are always happy to customize itineraries to suit guests specific interests.
Are your tours family friendly?
Yes, all our itineraries can be tailored to better suit the needs of families. Booster seats and baby capsules can be provided at no additional charge upon request.
Do you offer shared tours, or can we join another group?
We are a private tour operator but can recommend for you alternative group operators.
What level of fitness do I need for your tours?
All itineraries can be tailored to suit differing fitness levels.
Can we go shopping as part of our tour?
Absolutely! We will work with you in designing the perfect shopping experience to include in your selected itinerary.
Do you cater for dietary requirements?
Yes, please advise of any dietary requirements at the time of booking.
Do you offer tours in languages other than English?
Yes, we can provide foreign language translators in a number of languages including Chinese, Spanish, French, Italian, Portuguese, Russian and German.
Do you cater for guests with specific mobility needs?
We have vehicles of different sizes and can accommodate a variety of mobility requirements including wheelchairs and collapsible scooters. Please discuss with us at time of booking.
What months of the year do you operate snow tours?
We recommend travelling to the snowfields in July or August. Depending on the snow season, tours can also depart in September or June.
What happens in the event of bad weather?
Tours operate year-round, and itineraries can be adapted due to varying weather conditions. Tours that include a flight component may have the flight canceled on rare occasions, and proportional costs will be refunded.
How can I make a reservation?
Reservations can be made by completing our enquiry form, or emailing us directly at info@melbourneprivatetours.com.au
Do you provide airport transfers?
Yes, airport transfers can be added to the beginning or end of any tour, or as standalone bookings.
We will have our luggage with us. Is there space in the vehicle?
Yes, please advise baggage quantities at time of booking so this can be accommodated.
How does the carbon emissions offset option work?
AU Private Tours proudly supports the Greenfleet initiative by donating funds directly to offset our carbon emissions. Guests have the opportunity to make their own additional contribution.
Work with us
If you are an experienced tour guide with exceptional knowledge of and passion for Melbourne and Victoria then we would love to hear from you.
Please contact us.
